Shipping policy

Orders are sent via Royal Mail tracked 48hr delivery. 

It’s rare that damage occurs in transit but in the event that your order arrives damaged or does not arrive at all we will work with you and Royal Mail to resolve the situation as soon as possible.

Orders are normally posted within 1 day of receiving the order and should arrive around 1-2 days after dispatch for the UK. If there is a delay in posting or an item is out of stock we will email you to let you know, and of the estimated delivery date.

International orders will normally arrive within 5-10 days depending on the delivery country.

Perfumes, diffusers and home fragrance sprays are currently unable to be shipped outside the UK.

✹ Please note there may be customs/import duties to pay at the destination country. We do not pay these and are the responsibility of the customer ✹